PortfolioGen

Help

Here are answers for our most frequently asked questions along with useful support information.

Please contact us if you have additional questions.

Help / Support

My Portfolio

Design / Layout

How do I change the design of my Portfolio?

How can I use a predefined theme?

Can I save my design theme?

How do I export my Portfolio to a PDF file?

Documents / Files

Can I embed a file into one of my pages so the file opens in the page instead of just having a link?

How can I reduce the size of my pdf file?

How can I group my documents / files into categories?

I am trying to upload a document and keep getting an error page.

How can I add specific documents to a page?

My files / documents are not displaying on the pages I have selected?

Links

How can I group my web links into categories?

Pages

How do I add content to my pages?

Adding content and links to a page

What can I do with a page?

How do I change the title of a page?

How do I save my content?

How do I change the title of a module?

The text editor does not appear when I click and try to add content to a page

How can I copy and paste content into my page?

Photos

How can I add specific photos to a page?

Can I embed photos directly into the content of my pages?

How can I find the URL of a photo I have uploaded?

My photos are not displaying on the pages I have selected?

I am trying to upload a photo and keep getting an error page.

Public Profile

Can I create a 'Public Profile' without sharing my portfolio?

Do I need to create a 'Public Profile'?

What is a 'Public Profile'?

Sections

How do I change the title / header of my portfolio?

How can I make a section into an individual page or vice-versa?

Sharing

How can I let others see my portfolio website?

Why is no one visiting my portfolio?

Can anyone view my portfolio?

Video Tutorials

How to embed a file into a portfolio page

Adding and Editing Page Content

Arranging Content Modules

Changing Module Titles

Rotating an Image

Videos

How do I embed videos?

Why does my YouTube video show other videos when the video finishes playing?

My videos are not displaying on the pages I have selected?

Privacy Settings

Privacy

Can I password protect my site?

Can I password protect individual files?

Can I turn off my portfolio?

My Account Settings

Closing my Account

How do I close my account?

Premium Subscription

How do I cancel my premium subscription?

Will my data be saved if my premium subscription expires?

I have a coupon code, how do I use it?

What will happen to my account when my premium subscription expires?

Support

I forgot my password. How do I reset it?

Video Tutorials

Updating Your Email Address

Help

Help / Support

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